Consultation and evaluation

Kilkenny and Carlow ETB will provide a structured approach to meaningful consultation with, and participation by, the customer in relation to the development, delivery and review of services.  We will ensure meaningful evaluation of service delivery.

Service Delivery
Provide opportunities to seek the views of staff members on the development, delivery and review of our services.
Develop measures for obtaining feedback on the services provided by the ETB.
Conduct surveys from time to time in relation to the services provided by the ETB.

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